CUSTOMER CARE

At Tucker Surf Supply we strive to provide the most enjoyable building experience possible for you our customer. Wooden Paddleboard and surfboard is our passion and we want it to be yours as well.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

714-834-9968

or send us an email to:

brad@tuckersurfsupply.com

or fill out and submit the form on right.

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RETURNS

YES we take returns. 

Please contact us if you have any questions about products before you buy to avoid having to return.

 

If it's right we'll sell it to you and support you all the way to the water.

 

If it's not right for you send it back in reseallable condition and we will refund 100% of your purchase price.

100% satisfaction is garaunteed!

 

 

FAQ
 
In an effort to keep this site simple we have listed only a few of the MOST common FAQ's.
We would love to hear from you if you have a question that is not answered here.

Do you provide International delivery?

 

Yes we ship most of our products internationally.

Items are noted if not available for international and/or noted if international shipping needs to be quoted separately.

We do NOT ship lumber internationally or to Alaska or Hawaii.

 

 

 

Does the wood to cover the frame come with the Fishbone frame kit?

 

No, wood to cover the frame kits is sold separately within the contenental United States.

You can add lumber while ordering through our "package deal" menus or from our individual items menu.

 

 

 

How do I track my order?

 

Whenever possible we send you an email with a tracking number after it has shipped. If you do not recieve the email feel free to contact us for tracking info.

 

 

Do the kits and/or plans come with instructions?

Yes and more...

Our #1 goal is that we want you to be successful.

Brad loves to work directly with any and all builders customers or not. This truly is our passion. Our instruction and support is constantly evolving.

Support is available prior to making a purchase to be sure you get the right product for you.

Contact us a free emailed copy of our full instrustions.

Also visit our Youtube channel for free short video tutorials.